Terms of service

Terms of Service

OVERVIEW

Welcome to 3D Hive. The terms “we”, “us”, and “our” refer to 3D Hive. We operate this website and online store to provide customers with access to our products, services, and information (collectively referred to as the “Services”). Our online store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By visiting our website, purchasing from us, or using any of our Services, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree with these Terms or our Privacy Policy, you should not access or use our Services.

SECTION 1 – ELIGIBILITY AND ACCOUNT

By using our Services, you confirm that you are at least 18 years of age or have the permission of a parent or legal guardian.

To use certain features of our website or place orders, you may be required to provide information such as your name, email address, billing details, payment information, and shipping address. You agree that all information you provide is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

SECTION 2 – PRODUCTS

We strive to display our products as accurately as possible on our website. However, actual colors, textures, or appearances may vary depending on your device screen, lighting conditions, or other factors.

All product descriptions, specifications, and prices are subject to change at any time without prior notice.

We reserve the right to:

Modify or discontinue products at any time
Limit the quantity of products available for purchase
Refuse orders where necessary

SECTION 3 – ORDERS

When you place an order on our website, you are making an offer to purchase the product.

We reserve the right to accept or reject any order at our discretion. An order is considered confirmed only after payment has been successfully processed and you receive an order confirmation.

If we cancel or modify your order, we will attempt to notify you using the contact details provided at checkout.

Returns and exchanges are governed by our Refund Policy.

SECTION 4 – PRICING AND PAYMENT

All prices displayed on our website are listed in Indian Rupees (INR) unless otherwise specified.

Prices may change without prior notice.

Unless stated otherwise, product prices may exclude applicable taxes, shipping charges, or handling fees which will be calculated during checkout.

By making a purchase, you agree that:

The payment information you provide is accurate
You are authorized to use the payment method
You will pay all charges including applicable GST, shipping, and handling fees

SECTION 5 – SHIPPING AND DELIVERY

Delivery timelines provided on our website are estimated timelines only and are not guaranteed.

Delays may occur due to:

Courier service issues
Weather conditions
Government regulations
Other circumstances beyond our control

Once the order is handed over to the shipping carrier, the risk of loss or damage passes to the customer.

SECTION 6 – INTELLECTUAL PROPERTY

All content available on this website including but not limited to:

Logos
Product designs
Images
Text
Graphics
Videos
Website design

are the intellectual property of 3D Hive unless otherwise stated.

You may not reproduce, distribute, modify, or use our content for commercial purposes without prior written permission.

SECTION 7 – THIRD-PARTY TOOLS

Our website may provide access to tools or services provided by third parties.

These tools are provided “as is” and “as available” without any warranties or guarantees. We are not responsible for the performance, accuracy, or reliability of such third-party tools.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to external websites operated by third parties.

We are not responsible for:

The content
Privacy practices
Products or services offered on those websites.

Accessing third-party websites is done at your own risk.

SECTION 9 – SHOPIFY PLATFORM

Our online store is hosted by Shopify.

All purchases made through our website are transactions between you and 3D Hive, not with Shopify. Shopify is not responsible for any product issues, damages, or disputes arising from purchases made from our store.

SECTION 10 – PRIVACY

Your personal information is handled according to our Privacy Policy.

By using our Services, you agree to the collection and use of your information as described in our Privacy Policy.

Some information may also be processed by Shopify to help operate and improve the Services.

SECTION 11 – CUSTOMER FEEDBACK

If you submit feedback, reviews, suggestions, or other content to us, you grant 3D Hive the right to use, reproduce, and display such content for marketing, promotional, or operational purposes.

We reserve the right to remove any content that is offensive, unlawful, or violates these Terms.

SECTION 12 – ERRORS AND INACCURACIES

Occasionally, our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, or availability.

We reserve the right to correct such errors and update information at any time without prior notice.

SECTION 13 – PROHIBITED USES

You may not use our website or Services for:

Illegal activities
Violating intellectual property rights
Spreading malware or harmful code
Harassment or abusive behavior
Fraudulent transactions
Collecting personal data of other users

Violation of these rules may result in termination of your access to our Services.

SECTION 14 – TERMINATION

We may suspend or terminate your access to the Services at any time if you violate these Terms.

Any obligations or liabilities incurred prior to termination will remain valid after termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available.”

We do not guarantee that:

The website will operate without interruption
The information provided will always be accurate or error-free

Use of the website and products is at your own risk.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted under applicable Indian law, 3D Hive shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless 3D Hive, its owners, employees, and partners from any claims or liabilities arising from:

Your violation of these Terms
Your misuse of the Services
Your violation of applicable laws

SECTION 18 – SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable under applicable law, the remaining provisions will continue to remain in effect.