Shipping Policy

Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

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Shipping Time

Estimated delivery times within India:

• Metro Cities: 3–5 business days

• Other Cities / Towns: 4–7 business days

• Remote Areas: 5–10 business days

Delivery timelines are estimates and may vary depending on courier services.

Shipping time is in addition to the Order Processing Time

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Shipping Charges

Shipping charges will be calculated at checkout based on:

• Delivery location

• Product size and weight

• Courier partner rates

We may occasionally offer free shipping promotions on selected products or order values.

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Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS to track your shipment.

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Delivery Delays

Delays may occur due to:

• Weather conditions

• Courier service issues

• Government restrictions

• High seasonal demand

3D Hive is not responsible for delays caused by courier companies.

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Damaged or Lost Packages

If your order arrives damaged or appears lost in transit, please contact us within 48 hours of delivery with photos and order details.

We will investigate the issue and provide a suitable resolution.